Business Questions
Diagnostic readiness assessment — turn the operator checklist into a scored, evidence-backed maturity view.
Answered Yes
8
Partial
5
No / Unknown
0
Readiness Scores
Revenue Visibility84/100
Loss Control67/100
Forecasting Maturity78/100
Stock Control72/100
Campaign Attribution58/100
Decision Infrastructure64/100
Diagnostic Questions
Do you have a clear map of your losses in the business?
Loss categories visible at group level, store-level mapping incomplete.
Partial
Data Evidence
10 loss categories tracked on the Recoverable Losses page; only 6 reconcile to store data.
Risk if Unanswered
Losses misattributed; corrective action targets wrong root cause.
Seraphis Solution
Store-level loss attribution + automatic categorisation.
Business Impact
Recover up to R 1.4m/year through more accurate root-cause work.
Are all your losses categorised?
10 categories from stockouts to channel underperformance.
Yes
Data Evidence
See Recoverable Losses → Loss Pool table.
Risk if Unanswered
Low — categories regularly reviewed.
Seraphis Solution
Quarterly re-validation in line with category mix changes.
Business Impact
Discipline keeps recovery initiatives focused.
Have you worked out which losses are solvable and which are not?
Solvable losses prioritised; recoverable share modelled per category.
Yes
Data Evidence
Low/Base/High recoverable scenarios per category.
Risk if Unanswered
Low.
Seraphis Solution
Continue using Seraphis recoverable-share modelling.
Business Impact
Effort concentrated on the 47% of losses that move with action.
Have you accepted certain losses without quantifying them?
Some shrink and admin losses absorbed without measurement.
Partial
Data Evidence
Admin/manual burden category modelled but not yet measured in finance system.
Risk if Unanswered
Hidden cost of business growing silently.
Seraphis Solution
Quantify accepted losses with quarterly review.
Business Impact
Surface R 280k/year in previously absorbed costs.
Is there cash leakage in your business?
Yes — primarily till variance and sales-to-bank gaps.
Yes
Data Evidence
Cash Leakage category in Recoverable Losses pool.
Risk if Unanswered
Compounding monthly leakage; operational risk.
Seraphis Solution
Daily sales-to-bank reconciliation workflow.
Business Impact
Estimated R 380k recovery in 12 months.
How much cash leakage exists and where does it come from?
Approx 0.6% of revenue; concentrated at high-volume stores during payday cycles.
Yes
Data Evidence
Store loss comparison + cash leakage category modelling.
Risk if Unanswered
Low if monitoring is consistent; high without it.
Seraphis Solution
Daily leakage dashboard + per-till variance trigger.
Business Impact
Reduces leakage by ~50% within 6 months.
Have you implemented any solutions?
Some solutions piloted (campaign attribution, WhatsApp channel), others outstanding.
Partial
Data Evidence
WhatsApp + Delivery growing 27–34% YoY.
Risk if Unanswered
Inconsistent rollout limits total recovery.
Seraphis Solution
Sequence implementation by recoverable value, not by effort.
Business Impact
Up to 1.8× faster recovery against the loss pool.
Do you have a detailed map of revenue-generating products, operations or services?
SKU-level revenue model with margin, share and channel mix.
Yes
Data Evidence
Revenue Visibility page Pareto + SKU revenue model.
Risk if Unanswered
Low.
Seraphis Solution
Maintain monthly refresh cadence.
Business Impact
Decisions made against current revenue map, not last year's.
Do you have a clear business revenue model?
Revenue = Units × Effective Price, with margin, channel and campaign decomposition.
Yes
Data Evidence
Revenue Visibility model definition.
Risk if Unanswered
Low.
Seraphis Solution
Model is operational; refine with new SKUs as added.
Business Impact
Transparent unit economics across every product.
Can you map marketing efforts to revenue change?
Campaign attribution running; not all channels instrumented.
Partial
Data Evidence
Pricing & Promotions → Promotion Analysis table.
Risk if Unanswered
Spend may be allocated to ineffective campaigns.
Seraphis Solution
Complete campaign instrumentation across WhatsApp + Delivery.
Business Impact
Reallocate R 420k/year toward the campaigns that work.
Can you forecast future sales?
SKU and store-level forecasts with confidence bands and seasonality.
Yes
Data Evidence
SKU Forecasts + Demand Models.
Risk if Unanswered
Low.
Seraphis Solution
Use 30/60/90 horizons for ops, supplier and finance respectively.
Business Impact
Better reorder discipline + cash planning.
Do you understand seasonal effects on your business?
Seasonality indices per category; payday lift quantified.
Yes
Data Evidence
Demand Models → Seasonality Heatmap.
Risk if Unanswered
Low.
Seraphis Solution
Pre-season stock and campaigns scheduled against indices.
Business Impact
Stockout reduction in seasonal peaks.
Can you predict delays and shortages, or are you operating blindly?
Supplier delay exposure surfaced; live supplier lead-time signals incomplete.
Partial
Data Evidence
Stocking Advisor → Supplier delay exposure category.
Risk if Unanswered
Surprise shortages during festive peaks.
Seraphis Solution
Supplier signal integration + secondary supplier strategy.
Business Impact
Cuts stockout-driven loss by 35%.